Frequently Asked Questions

Do you offer custom pieces?

Yes. Custom commissions are welcomed based on availability and project scope. Please reach out through the contact form with details about your vision, timeline, and any inspiration you would like to share.

How long will my order take?

Ready-to-ship items are typically processed within 3–5 business days. Custom pieces may require additional creation time depending on the complexity of the project.

Do you ship internationally?

Yes, international shipping is available for select locations. Shipping times and customs fees may vary depending on destination.

Can I return a custom order?

Because custom and made-to-order pieces are uniquely created, they are considered final sale and are not eligible for return or exchange.

What if my order arrives damaged?

If your item arrives damaged, please contact us within 5 days of delivery with your order number and photos of the item and packaging so we can assist you promptly.

Will my piece look exactly like the photos?

Each piece is handmade and may include slight variations in color, texture, or finish. These details are part of the beauty and uniqueness of handcrafted work.

Do you offer workshops?

Yes. Workshops are offered throughout the year and may vary seasonally. Details, availability, and registration information will be announced on the website and social platforms.

Are workshop registrations refundable?

Workshop registrations are generally non-refundable. If a workshop must be rescheduled or canceled by us, participants will be notified and accommodated accordingly.

How can I contact you?

You can reach out anytime through the website contact form. Messages are answered within approximately 48 business hours, Monday through Friday.

Do you offer collaborations or partnerships?

Select collaborations and creative partnerships are considered throughout the year. Please contact us with your proposal and relevant details.

What types of custom artwork do you create?

We create one-of-a-kind custom pieces designed with intention, craftsmanship, and artistic detail. Each project is thoughtfully developed to reflect the client’s vision and personal style.

Are your pieces handmade?

Yes. Every piece is handcrafted with care using thoughtfully selected materials and artistic techniques that celebrate individuality and craftsmanship.

Where are your products made?

All pieces are created and packaged with care in the studio using high-quality materials and an intentional creative process.

Do you create custom art for gifts or special occasions?

Yes. Custom pieces make meaningful gifts for birthdays, anniversaries, weddings, housewarmings, and other special moments.

How do I order a custom piece?

You can submit an inquiry through the contact page with your ideas, inspiration, preferred size, and timeline. We will respond within 48 business hours.

Do you offer handmade home decor?

Yes. Our collection includes artistic handmade pieces designed to bring warmth, texture, and personality into your home or creative space. Many customers also frame and display our greeting cards as wall art, turning meaningful sentiments into lasting decor pieces.

Are workshops beginner friendly?

Absolutely. Workshops are designed to welcome all experience levels in a supportive and creative environment.

What materials do you use?

Materials vary depending on the collection and project, but quality, craftsmanship, and intentional design are always prioritized.

Can businesses or brands collaborate with you?

Yes. We welcome select creative collaborations, brand partnerships, and special projects aligned with our artistic vision.